Engagement is one the essential success factors
During the next few years, Finavia will invest close to 900 million euros into its airport infrastructure. It goes without saying that the employees’ ability to perform is essential in order to make that investment profitable.
At Finavia, employee surveys and leadership assessments have been carried out by Corporate Spirit for several years. According to HR Partner & HRD Manager Sami Laine, the results are monitored with a keen eye, even at board level.
“These surveys play a significant role as we are systematically building a high-performing culture at Finavia. Based on the results of every survey, the areas for development are chosen at both business unit and corporate levels. The units are responsible for improving their respective areas while HR department provides required support.”
“Employee surveys and leadership assessments play a significant role as we are systematically building a high-performing culture at Finavia.”
In general, people take exceptional pride of their work at Finavia. Aviation has always been a somewhat mysterious, intriguing area that naturally creates interest as a workplace. According to Sami Laine, this is also a factor that builds engagement and willingness to contribute. Along with detecting areas that need improvement, employee and leadership surveys play an important role in seeing how successfully important matters such as objectives and overall progress have been communicated.
“The latest AirPeople™ survey, conducted by Corporate Spirit Ltd, revealed us that the level of motivation is already at a very good level. Now that we are preparing to take the next leap at Helsinki-Vantaa airport, it is evident that further training is required. Special services and top-notch safety are essential success factors in our quest to make Helsinki-Vantaa the leading hub between Europe and Asia.”
Building a high-performing airport culture takes its time, and together with big investments, it goes without saying that Finavia is looking at a couple of exceptionally busy years ahead. In situations like this, Sami Laine is happy to be able to deal with employees that are committed with what they do, with interest to train and develop their skills further.
“Building a high-performing airport culture is a lot about skills and engagement, but it also includes elements such as creativity and determination to get things done. The fact that at Finavia people see their work as interesting and meaningful helps us in a remarkable way.”
Finavia provides airport, passenger and air navigation services to facilitate smooth air traffic. The company continuously maintains and develops its network of 25 airports and Finland’s air navigation system. Finavia’s customers include airlines, other operators in the aviation sector and passengers. Every year, over 19 million passengers fly via Finavia’s airports. In 2013, the company’s revenues were EUR 352 million and the number of employees 2800.